Most internal software stalls at eighty per cent. The demo works, the budget runs out, and the thing never quite lands on anyone's desk. Ramden Labs builds web platforms, internal tools and the cloud underneath them, and hands them over working.
Two-week discovery first. Fixed price after that, or you walk away with the plan.
It had taken two agencies, eleven months and somewhere near forty thousand pounds. By the time it went live, the operations manager who commissioned it had moved on, and the depot team had gone back to the spreadsheet they trusted.
Ramden Labs is run by Prodbible Ltd, Company No. 17340897, registered in England & Wales.
That project in Harlow is the reason this company exists. We were brought in to rescue the reporting side of it and had a working replacement in five weeks. Not because we are quicker typists. Because we spent the first fortnight sitting with the four people who would use it, instead of with the person paying for it.
Ramden Labs works in two-week blocks. Every block ends with something you can open in a browser, not a status report. Discovery comes first and always produces the same three things: a map of the workflow as it actually runs, a scoped build plan, and a fixed price. Take that plan to another studio if you like — plenty of clients have asked, and the document is yours either way.
The other thing we do differently: we start with the ugliest screen. Most studios open with a design system and a brand workshop. We open with whatever your operations team stares at for six hours a day, because that is where the money leaks. The pretty parts are easier once the plumbing is honest.
Four builds shipped in the last eleven months, all in the East of England and London, all still running. There is no account manager to go through — you email the person who wrote the code.
Discovery is where a build gets cheap or expensive, and it happens before anyone opens an editor. We interview the people who will use the thing, watch them work, and write down the steps they've stopped noticing. Then we price it. Nothing after that is an estimate.
Every engagement begins with discovery. The figures below are the honest starting point for a project of average shape; the number in your proposal is fixed, and it comes out of the sprint rather than out of the air.
We sit with the people doing the job, map the workflow as it really runs, and hand back a scoped build plan with a fixed price and a delivery date. Credited in full against the build if you go ahead. Yours to take elsewhere if you don't.
Customer-facing systems: accounts, quoting, bookings, document flows, billing hooked into whatever you already run on. Built as a web application your customers log into, tested on real devices, handed over with the source and the deployment pipeline.
The scheduling sheet three people edit at once. The inbox someone triages by hand every morning. The report that takes a Friday afternoon. We replace those with something boring and reliable, and we keep the exports your accountant already expects.
Moving a system off the machine under someone's desk, or off a host nobody has logged into since 2019. Migration, backups that get restored and tested rather than merely configured, monitoring that pages a human, and a written runbook so it isn't only in our heads.
Patching, dependency updates, uptime monitoring and a budget of development hours for the small changes that keep arriving. You email the developer directly. We publish what we did each month, including the months where the answer is very little.
Prices exclude VAT and are a guide until discovery is done. After that the figure is fixed in writing: no hourly billing, no change-request fees for things we should have spotted in the sprint.
We kept the database and threw away the interface. Depot supervisors now open it at the start of a shift instead of exporting to a spreadsheet, and the daily figures reconcile with the finance system without anyone retyping them.
Client onboarding ran across six files and an email folder. It now runs as a single form with the conflict checks built in, and the paralegals get their afternoons back.
Same software, new home, proper backups, and a runbook that someone other than us can follow. The changeover ran over a weekend and the Monday shift noticed nothing.
Rebuilt for multi-tenancy, audit logging and NHS-grade access control, without pausing the people already using it. The founder kept shipping features throughout; we worked underneath.
A first call takes half an hour and costs nothing. If we're not the right studio, we'll say so on that call.
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Last updated: 3 August 2026
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Last updated: 3 August 2026
These terms are between you and Prodbible Ltd, a company registered in England & Wales under company number 17340897, registered office 30a Victoria Avenue, Saffron Walden, Essex, CB11 3AE. "We", "us" and "our" mean Prodbible Ltd. This website is operated by Prodbible Ltd; using it means you accept these terms.
Software design, development and maintenance services: discovery sprints, web platforms and customer portals, internal tools and automation, cloud migration and infrastructure work, and ongoing support. Unless a proposal says otherwise, our fees do not include third-party licences, hosting or domain fees, paid API usage, content writing, photography, or the cost of hardware. Nothing is sold or paid for on this website.
Enquiries arrive through the form on this site, by email or by telephone. Nothing on this website is an offer capable of acceptance. Following an enquiry we issue a written proposal; a contract forms only when you accept that proposal in writing and we confirm the start date. Prices quoted on this website are indicative starting points, not quotations.
Written quotations are valid for 30 days from issue unless stated otherwise. Fees are quoted exclusive of VAT, which is added at the prevailing rate where applicable. Fixed prices are set after a discovery sprint and cover the scope written into the proposal; work outside that scope is quoted separately before it starts.
Project work is invoiced in stages, typically 40% on commencement and the balance on handover, as set out in the proposal. Support retainers are invoiced monthly in advance. Invoices are payable within 14 days by bank transfer. Late payment may attract statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
Timelines are set out in the proposal and assume you provide the access, content, decisions and review time it lists. Where a delay is caused by material we are waiting on from you, the timeline moves by the length of that delay. We will tell you promptly if we expect to miss a date.
If you are a consumer contracting at a distance, you have the right to cancel within 14 days of the contract forming, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you ask us to begin work within that period, you may still cancel but must pay for the work done up to the point of cancellation. Business clients may cancel a project on 14 days' written notice, paying for work completed and for work committed within that notice period. Support retainers may be cancelled by either party on 30 days' written notice.
Where you cancel within the cooling-off period and no work has begun, we refund in full within 14 days by the payment method used. Discovery sprint fees are refundable in full if we withdraw before the sprint starts. Amounts already earned for delivered work are not refundable, except where the work is faulty, in which case your rights under the Consumer Rights Act 2015 apply and we will repeat, repair or refund the affected work.
Bespoke code, designs and documents written for your project transfer to you on receipt of payment in full. Until then we retain ownership and grant a temporary licence for review and testing. We retain ownership of our pre-existing tools, libraries and general know-how, and grant you a perpetual, non-exclusive licence to use them as part of the delivered work. You keep ownership of the content, data and trade marks you supply, and confirm you have the right to give them to us.
Our total liability arising from any engagement is limited to the total fees paid by you under that engagement. We are not liable for loss of profit, loss of business, loss of data caused by systems outside our control, or any indirect or consequential loss. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Where you are a consumer, your statutory rights are unaffected.
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These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
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